Spare Parts / Repairs

Thinking About Tomorrow – Today!

Systems with special availability requirements call for short response times, for example when replacing faulty components. In addition to technically trained personnel, having an on-site spare parts stock is also an important factor.

To meet these customer requirements, VITRONIC offers spare or wear parts as well as consumables as soon as you buy a new system.

If you need spare parts at a later time, please indicate the spare part number and contact

spareparts(at)vitronic.com

After receipt and confirmation of your spare parts order, you will receive spare parts, wear parts, or consumables in a timely fashion.

Special parts, such as customer-specific lighting, are made or procured after receipt of the order.

Any necessary repairs will be performed at the VITRONIC repair center as agreed. Use the RMA Return Material Authorization for easy returns.

Please follow the instructions on the RMA form.

Parts that are beyond repair will be disposed of professionally.

Hotline / Service-Contacts

VITRONIC Dr.-Ing. Stein
Bildverarbeitungssysteme GmbH


Hasengartenstraße 14
65189 Wiesbaden
Germany

   + 49 1803 7152 00*
+ 49 1803 7152 10*
  Please contact us.

You wish to return goods to us?
Please use our RMA-Form.

* Cost 0180 Number: Germany:
9 cents / min. from the German landline; mobile phone charges can vary,
max. 42 cents / min. For customers without a special hotline contract, we are open Monday to Friday 8 to 17 clock CET.